A+, Network+, CCNA, CCNP

420 Hours / 12 Months / Self-Paced
Retail Cost: $4,000.00

Course Overview:

Gain hands-on expertise in CompTIA A+ certification exam by CompTIA A+ 220-901 course. CompTIA A+ exam is globally recognized, vendor-neutral exam designed for IT professionals. 220-901 exam covers network connectivity issues, mobile device hardware, networking and troubleshooting hardware, and PC hardware and peripherals.  220-902 exam covers iOS, Android, Apple OS X and Linux, security, the fundamentals of cloud computing and operational procedures, and installing and configuring operating systems including Windows.

This course is intended for entry-level computer support professionals with a basic knowledge of computer hardware, software, and operating systems who wish to increase their knowledge and understanding of networking concepts and acquire the required skills to prepare for a career in network support or administration, or who wish to prepare for the CompTIA Network+ certification (Exam N10-006).

ICND1 is an exam associated with the Cisco CCENT exam and is a first step to ultimately achieving the CCNA Routing and Switching Certification. Skills developed assist the student in installing, configuring, and troubleshooting small networks as well as working with Cisco routers and switches.  

ICND2 will teach students to be proficient with network switching and routing concepts including spanning tree protocol, VLAN trunking, dynamic routing protcols and IPv4 and IPv6 troubleshooting. Become proficient with various WAN technologies and encapsulation protocols as well as various aspects of network device management and security.

Implementing Cisco IP Routing (ROUTE 300-101) is a qualifying exam for the Cisco CCNP Routing and Switching and CCDP certifications. The ROUTE 300-101 exam certifies the routing knowledge and skills of successful candidates. They are certified in using advanced IP addressing and routing in implementing scalable and highly secure Cisco routers that are connected to LANs, WANs, and IPv6.  The exam also covers the configuration of highly secure routing solutions to support branch offices and mobile workers.

Implementing Cisco IP Switched Networks (SWITCH 300-115) is a qualifying exam for the Cisco CCNP Routing and Switching and CCDP certifications. The SWITCH 300-115 exam certifies the switching knowledge and skills of successful candidates. They are certified in planning, configuring, and verifying the implementation of complex enterprise switching solutions that use the Cisco Enterprise Campus Architecture.

The Cisco 300-135 TSHOOT certification exam certifies that the successful candidate has the knowledge and skills necessary to plan and perform regular maintenance on complex enterprise routed and switched networks and use technology-based practices and a systematic ITIL-compliant approach to perform network troubleshooting. 

This course includes FREE access for 12 months to a cloud based lab platform to assist students develop the practical information technology (IT) skills necessary to succeed in high in demand IT jobs.  This cloud based lab solution uses real equipment that enables our students to execute each practical task in a safe environment that is accessible from anywhere without needing to buy their own hardware or risk damage to their own system.

Along with providing the necessary hardware in a virtual environment, students gain access to high quality practical exercises that cover many of the exam topics they will encounter on their certifying exams.

Course Outline:

CompTIA A+ 220-901 Curriculum:
Lesson 1: Motherboards, Processors, and Memory
  • Identifying Components of Motherboards
  • Identifying Purposes and Characteristics of Processors
  • Identifying Purposes and Characteristics of Memory
  • Identifying Purposes and Characteristics of Cooling Systems
  • Summary
  • Exam Essentials
Lesson 2: Storage Devices and Power Supplies
  • Identifying Purposes and Characteristics of Storage Devices
  • Identifying Purposes and Characteristics of Power Supplies
  • Summary
  • Exam Essentials
Lesson 3: Peripherals and Expansion
  • Installing and Configuring Expansion Cards
  • Identifying Characteristics of Connectors and Cables
  • Input Devices
  • Output Devices
  • Input and Output Devices
  • Summary
  • Exam Essentials
Lesson 4: Display Devices
  • Understanding Display Types and Settings
  • Understanding Video Standards and Technologies
  • Summary
  • Exam Essentials
Lesson 5: Custom Configurations
  • Standard Thick Clients
  • Graphic and CAD/CAM Design Workstations
  • Audio/Video Editing Workstations
  • Virtualization Workstations
  • Gaming PCs
  • Home Theater PCs
  • Thin Clients
  • Home Server PCs
  • Summary
  • Exam Essentials
Lesson 6: Networking Fundamentals
  • Understanding Networking Principles
  • Identifying Common Network Hardware
  • Summary
  • Exam Essentials
Lesson 7: Introduction to TCP/IP
  • Understanding TCP/IP
  • Summary
  • Exam Essentials
Lesson 8: Installing Wireless and SOHO Networks
  • Understanding Wireless Networking
  • Installing and Configuring SOHO Networks
  • Summary
  • Exam Essentials
Lesson 9: Understanding Laptops
  • Understanding Laptop Architecture
  • Disassembling and Reassembling Laptops
  • Summary
  • Exam Essentials
Lesson 10: Understanding Mobile Devices
  • Understanding Mobile Devices
  • Summary
  • Exam Essentials
Lesson 11: Installing and Configuring Printers
  • Understanding Print Technologies and Imaging Processes
  • Installing and Configuring Printers
  • Performing Printer Maintenance and Upgrades
  • Summary
  • Exam Essentials
Lesson 12: Hardware and Network Troubleshooting
  • Troubleshooting Core Hardware Issues
  • Troubleshooting Mobile Devices, Printers, and Networking
  • Summary
  • Exam Essentials
Lesson 13: Appendix A
  • 3d Objects
Lesson 14: Appendix B
  • Videos
CompTIA A+ 220-902 Curriculum:
Lesson 1: Operating System Basics
  • Understanding Operating Systems
  • Going Virtual
  • Preparing for the Exam
  • Summary
  • Exam Essentials
Lesson 2: Operating System Administration
  • Interacting with Operating Systems
  • Administrative Tools
  • Disk Management
  • Summary
  • Exam Essentials
Lesson 3: Working with Windows 8/8.1
  • Windows Editions
  • Installing Windows 8
  • Windows 8 Boot Methods
  • Summary
  • Exam Essentials
Lesson 4: Working with Windows 7
  • Windows 7 Editions
  • Installing Windows 7
  • The Windows 7 Boot Sequences
  • Windows 7 Features
  • Windows 7 Administrative Tools
  • Unique Control Panel Utilities
  • Networking and Windows 7
  • Windows 7 System Performance and Optimization
  • Summary
  • Exam Essentials
Lesson 5: Working with Windows Vista
  • Windows Vista Editions
  • Installing Windows Vista
  • The Windows Vista Boot Sequences
  • Windows Vista Features
  • Windows Vista Administrative Tools
  • Distinctive Utilities
  • Networking and Windows Vista
  • Vista System Performance and Optimization
  • Summary
  • Exam Essentials
Lesson 6: Working with Mac OS and Linux
  • Best Practices
  • Tools
  • Features
  • Basic Linux Commands
  • Summary
  • Exam Essentials
Lesson 7: Security
  • Common Prevention Methods
  • Common Security Threats
  • Workstation Security Best Practices
  • Working with Windows OS Security Settings
  • Mobile Device Security
  • Destruction and Disposal Methods
  • Securing a SOHO Network (Wireless)
  • Securing a SOHO Network (Wired)
  • Summary
  • Exam Essentials
Lesson 8: Network Services, Cloud Computing, and Virtualization
  • Understanding Network Services
  • Understanding Cloud Computing and Virtualization
  • Summary
  • Exam Essentials
Lesson 9: Mobile Operating Systems and Connectivity
  • Understanding Mobile Operating Systems
  • Network Connectivity and Email
  • Mobile Device Synchronization
  • Summary
  • Exam Essentials
Lesson 10: Troubleshooting Theory, OSs, and Security
  • Understanding Troubleshooting Theory
  • Troubleshooting Operating Systems
  • Troubleshooting Security Issues
  • Troubleshooting Mobile Issues
  • Troubleshooting Mobile Security Issues
  • Summary
  • Exam Essentials
Lesson 11: Understanding Operational Procedures
  • Understanding Safety Procedures
  • Understanding Environmental Controls
  • Understanding Policies, Licensing, and Privacy
  • Demonstrating Professionalism
  • Summary
  • Exam Essentials
Lesson 12: Appendix A
  • Videos
CompTIA A+ 220-902 Practice Lab
  • Installing Windows - Part 1
  • Installing Windows - Part 2
  • Retrieving System Information
  • Managing System Storage
  • Securing Windows User Account Access
  • Using Windows Features and Tools
  • Understand Domains, Workgroups and Homegroups
  • Configure IPv4 and IPv6 Addressing
  • Understand Computer Name Resolution
  • Understand TCPIP Services Part 1
  • Understand TCPIP Services Part 2
  • Understand TCPIP Services Part 3
  • Configuring Security Policies
  • Identify Security Threats and Vulnerabilities
  • Configuring the Windows Firewall
  • Deploying Anti-Malware Programs
  • Performing System Maintenance
  • Troubleshoot Common System Problems
  • Troubleshoot Network Connectivity Issues
  • Troubleshoot Windows Operating System Errors
  • Understand Computer Virtualization
  • Configuring and Managing Printers
  • Understand Virtual Printing
  • Understand Cloud-Based Applications and Storage
  • Configuring a Mobile Device
  • Configuring E-mail on a Mobile Device
CompTIA Network+ N10-006 Curriculum:
Lesson 1: Introduction to Networks
  • First Things First: What's a Network?
  • Physical Network Topologies
  • Topology Selection, Backbones, and Segments
  • Summary
  • Exam Essentials
  • Written Labs
Lesson 2: The Open Systems Interconnection Specifications
  • Internetworking Models
  • The OSI Reference Model
  • Introduction to Encapsulation
  • Modulation Techniques
  • Summary
  • Exam Essentials
  • Written Lab
Lesson 3: Networking Topologies, Connectors, and Wiring Standards
  • Physical Media
  • Cable Properties
  • Wiring Standards
  • Installing Wiring Distributions
  • Summary
  • Exam Essentials
  • Written Lab
Lesson 4: The Current Ethernet Specifications
  • Network Basics
  • Ethernet Basics
  • Ethernet at the Data Link Layer
  • Ethernet at the Physical Layer
  • Ethernet over Other Standards (IEEE 1905.1-2013)
  • Summary
  • Exam Essentials
  • Written Lab
  • Written Lab Answers
Lesson 5: Networking Devices
  • Common Network Connectivity Devices
  • Other Specialized Devices
  • Planning and Implementing a Basic SOHO Network Using Network Segmentation
  • Summary
  • Exam Essentials
  • Written Lab
  • Answer to Written Lab
Lesson 6: Introduction to the Internet Protocol
  • Introducing TCP/IP
  • Data Encapsulation
  • Summary
  • Exam Essentials
  • Written Lab
  • Lesson 7: IP Addressing
  • IP Terminology
  • The Hierarchical IP Addressing Scheme
  • IPv4 Address Types
  • Internet Protocol Version 6 (IPv6)
  • Summary
  • Exam Essentials
  • Written Lab
Lesson 8: IP Subnetting, Troubleshooting IP, and Introduction to NAT
  • Subnetting Basics
  • Troubleshooting IP Addressing
  • Introduction to Network Address Translation (NAT)
  • Summary
  • Exam Essentials
  • Written Labs
Lesson 9: Introduction to IP Routing
  • Routing Basics
  • The IP Routing Process
  • Testing Your IP Routing Understanding
  • Static and Dynamic Routing
  • Summary
  • Exam Essentials
  • Written Lab
Lesson 10: Routing Protocols
  • Routing Protocol Basics
  • Distance Vector Routing Protocols
  • Link State Routing Protocols
  • High Availability
  • IPv6 Routing Protocols
  • Summary
  • Exam Essentials
  • Written Lab
Lesson 11: Switching and Virtual LANs
  • Networking Before Layer 2 Switching
  • Switching Services
  • Spanning Tree Protocol
  • Virtual LANs
  • VLAN Trunking Protocol
  • Two Additional Advanced Features of Switches
  • Summary
  • Exam Essentials
  • Written Lab
Lesson 12: Wireless Networking
  • Introduction to Wireless Technology
  • The 802.11 Standards
  • Comparing 802.11 Standards
  • Wireless Network Components
  • Installing a Wireless Network
  • Site Survey
  • Wireless Security
  • Summary
  • Exam Essentials
  • Written Lab
Lesson 13: Authentication and Access Control
  • Security Filtering
  • Managing User Account and Password Security
  • User-Authentication Methods
  • Summary
  • Exam Essentials
  • Written Lab
Lesson 14: Network Threats and Mitigation
  • Recognizing Security Threats
  • Vulnerabilities
  • Understanding Mitigation Techniques
  • Policies and Procedures
  • Anti-malware software
  • Summary
  • Exam Essentials
  • Written Lab
Lesson 15: Physical Security and Risk
  • Using Hardware and Software Security Devices
  • Defining Firewalls
  • Firewall Technologies
  • Firewalls at the Application Layer vs the Network Layer
  • Scanning Services and Other Firewall Features
  • Intrusion Detection and Prevention Systems
  • VPN Concentrators
  • Understanding Problems Affecting Device Security
  • Summary
  • Exam Essentials
  • Written Lab
Lesson 16: Wide Area Networks
  • What's a WAN?
  • T-Series Connections
  • Transmission Media
  • Broadband Services
  • Wireless WAN Technologies
  • WAN Protocols
  • WAN Troubleshooting
  • Summary
  • Exam Essentials
  • Written Lab
Lesson 17: Troubleshooting Tools
  • Protocol Analyzers
  • Throughput Testers
  • Connectivity Software
  • Using Traceroute
  • Using ipconfig and ifconfig
  • Using the ping Utility
  • Using the Address Resolution Protocol
  • Using the nslookup Utility
  • Resolving Names with the Hosts Table
  • Using the Mtr Command (pathping)
  • Using the route Command
  • Using the nbtstat Utility
  • Using the netstat Utility
  • Using the File Transfer Protocol
  • Using the Telnet Utility
  • Summary
  • Exam Essentials
  • Written Lab
Lesson 18: Software and Hardware Tools
  • Understanding Network Scanners
  • Baseline
  • Network Monitoring and Logging
  • Identifying Hardware Tools
  • Summary
  • Exam Essentials
  • Written Lab
Lesson 19: Network Troubleshooting
  • Narrowing Down the Problem
  • Troubleshooting Steps
  • Troubleshooting Tips
  • Summary
  • Exam Essentials
  • Written Lab
Lesson 20: Management, Monitoring, and Optimization
  • Managing Network Documentation
  • Network Monitoring
  • Network Optimization
  • Summary
  • Exam Essentials
  • Written Lab
Lesson 21: Appendix A
  • Videos
CompTIA Network+ N10-006 Practice Lab:
  • Configuring a Network Adaptor
  • ARP and Packet Analysis
  • IP Address Configuration
  • IP Addressing Schemes
  • Configuring DHCP Clients and Servers
  • IPv6 Addressing
  • Configuring Routing
  • TCP and Port Scanning
  • Name Resolution
  • Configuring Email Services
  • Configuring a NAT Firewall
  • Authentication Methods
  • Configuring Certificate Services and HTTPs
  • Performance Testing and Monitoring
  • Monitoring and Management Tools
  • Configuring Routing Using Cisco Devices
  • Configuring VPNs
Cisco Certified Network Associate (CCNA) 100-105 Curriculum:
Lesson 1: Introduction
  • About the Exams
  • Part Features
  • Book Organization, Lessons, and Appendixes
Lesson 2: Introduction to TCP/IP Networking
  • Perspectives on Networking
  • TCP/IP Networking Model
  • OSI Networking Model
  • Lesson Summary
  • Review All the Key Topics
Lesson 3: Fundamentals of Ethernet LANs
  • An Overview of LANs
  • Building Physical Ethernet Networks with UTP
  • Sending Data in Ethernet Networks
  • Lesson Summary
  • Review All the Key Topics
Lesson 4: Fundamentals of WANs
  • Leased-Line WANs
  • Ethernet as a WAN Technology
  • Accessing the Internet
  • Lesson Summary
  • Review All the Key Topics
Lesson 5: Fundamentals of IPv4 Addressing and Routing
  • Overview of Network Layer Functions
  • IPv4 Addressing
  • IPv4 Routing
  • IPv4 Routing Protocols
  • Other Network Layer Features
  • Lesson Summary
  • Review All the Key Topics
Lesson 6: Fundamentals of TCP/IP Transport and Applications
  • TCP/IP Layer 4 Protocols: TCP and UDP
  • TCP/IP Applications
  • Lesson Summary
  • Review All the Key Topics
Lesson 7: Using the Command-Line Interface
  • Accessing the Cisco Catalyst Switch CLI
  • Configuring Cisco IOS Software
  • Lesson Summary
  • Review All the Key Topics
  • Command References
Lesson 8: Analyzing Ethernet LAN Switching
  • LAN Switching Concepts
  • Verifying and Analyzing Ethernet Switching
  • Lesson Summary
  • Review All the Key Topics
Lesson 9: Configuring Basic Switch Management
  • Securing the Switch CLI
  • Enabling IPv4 for Remote Access
  • Miscellaneous Settings Useful in Lab
  • Lesson Summary
  • Review All the Key Topics
Lesson 10: Configuring Switch Interfaces
  • Configuring Switch Interfaces
  • Port Security
  • Lesson Summary
  • Review All the Key Topics
Lesson 11: Analyzing Ethernet LAN Designs
  • Analyzing Collision Domains and Broadcast Domains
  • Analyzing Campus LAN Topologies
  • Analyzing LAN Physical Standard Choices
  • Lesson Summary
  • Review All the Key Topics
Lesson 12: Implementing Ethernet Virtual LANs
  • Virtual LAN Concepts
  • VLAN and VLAN Trunking Configuration and Verification
  • Lesson Summary
  • Review All the Key Topics
  • Command References
Lesson 13: Troubleshooting Ethernet LANs
  • Perspectives on Applying Troubleshooting Methodologies
  • Analyzing Switch Interface Status and Statistics
  • Predicting Where Switches Will Forward Frames
  • Analyzing Port Security Operations on an Interface
  • Analyzing VLANs and VLAN Trunks
  • Lesson Summary
  • Review All the Key Topics
  • Command References
Lesson 14: Perspectives on IPv4 Subnetting
  • Introduction to Subnetting
  • Analyze Subnetting and Addressing Needs
  • Make Design Choices
  • Plan the Implementation
  • Lesson Summary
  • Review All the Key Topics
Lesson 15: Analyzing Classful IPv4 Networks
  • Classful Network Concepts
  • Practice with Classful Networks
  • Lesson Summary
  • Review All the Key Topics
  • Answers to Earlier Practice Problems
  • Answers to Practice Problem 7 (from Table 14-4)
  • Answers to Practice Problem 8 (from Table 14-4)
  • Answers to Practice Problem 9 (from Table 14-4)
Lesson 16: Analyzing Subnet Masks
  • Subnet Mask Conversion
  • Identifying Subnet Design Choices Using Masks
  • Lesson Summary
  • Review All the Key Topics
  • Answers to Earlier Practice Problems
Lesson 17: Analyzing Existing Subnets
  • Defining a Subnet
  • Analyzing Existing Subnets: Binary
  • Analyzing Existing Subnets: Decimal
  • Practice Analyzing Existing Subnets
  • Lesson Summary
  • Review All the Key Topics
  • Answers to Earlier Practice Problems
Lesson 18: Operating Cisco Routers
  • Installing Cisco Routers
  • Enabling IPv4 Support on Cisco Router Interfaces
  • Lesson Summary
  • Review All the Key Topics
  • Command References
Lesson 19: Configuring IPv4 Addresses and Static Routes
  • IP Routing
  • Configuring IP Addresses and Connected Routes
  • Configuring Static Routes
  • Lesson Summary
  • Review All the Key Topics
  • Command References
Lesson 20: Learning IPv4 Routes with RIPv2
  • RIP and Routing Protocol Concepts
  • Core RIPv2 Configuration and Verification
  • Optional RIPv2 Configuration and Verification
  • Troubleshooting RIPv2
  • Lesson Summary
  • Review All the Key Topics
  • Command References
Lesson 21: DHCP and IP Networking on Hosts
  • Implementing and Troubleshooting DHCP
  • Verifying Host IPv4 Settings
  • IPv4 Address Types
  • Lesson Summary
  • Review All the Key Topics
  • Command References
Lesson 22: Subnet Design
  • Choosing the Mask(s) to Meet Requirements
  • Finding All Subnet IDs
  • Lesson Summary
  • Review All the Key Topics
  • Additional Practice for This Lesson’s Processes
  • Answers to Practice Choosing Subnet Masks
  • Answers to Practice Finding All Subnet IDs
Lesson 23: Variable-Length Subnet Masks
  • VLSM Concepts and Configuration
  • Finding VLSM Overlaps
  • Adding a New Subnet to an Existing VLSM Design
  • Lesson Summary
  • Review All the Key Topics
  • Additional Practice for This Lesson’s Processes
  • Answers to Practice Finding VLSM Overlaps
Lesson 24: IPv4 Troubleshooting Tools
  • Problem Isolation Using the ping Command
  • Problem Isolation Using the traceroute Command
  • Telnet and SSH
  • Lesson Summary
  • Review All the Key Topics
Lesson 25: Troubleshooting IPv4 Routing
  • Problems Between the Host and the Default Router
  • Problems with Routing Packets Between Routers
  • Lesson Summary
  • Review All the Key Topics
Lesson 26: Basic IPv4 Access Control Lists
  • IPv4 Access Control List Basics
  • Standard Numbered IPv4 ACLs
  • Practice Applying Standard IP ACLs
  • Lesson Summary
  • Review All the Key Topics
  • Additional Practice for This Lesson’s Processes
  • Command References
  • Answers to Earlier Practice Problems
Lesson 27: Advanced IPv4 Access Control Lists
  • Extended Numbered IP Access Control Lists
  • Named ACLs and ACL Editing
  • Troubleshooting with IPv4 ACLs
  • Lesson Summary
  • Review All the Key Topics
  • Command References
  • Answers to Earlier Practice Problems
Lesson 28: Network Address Translation
  • Perspectives on IPv4 Address Scalability
  • Network Address Translation Concepts
  • NAT Configuration and Troubleshooting
  • Lesson Summary
  • Review All the Key Topics
  • Command References
Lesson 29: Fundamentals of IP Version 6
  • Introduction to IPv6
  • IPv6 Addressing Formats and Conventions
  • Lesson Summary
  • Review All the Key Topics
  • Additional Practice for This Lesson’s Processes
  • Answers to Earlier Practice Problems
Lesson 30: IPv6 Addressing and Subnetting
  • Global Unicast Addressing Concepts
  • Unique Local Unicast Addresses
  • Lesson Summary
  • Review All the Key Topics
Lesson 31: Implementing IPv6 Addressing on Routers
  • Implementing Unicast IPv6 Addresses on Routers
  • Special Addresses Used by Routers
  • Lesson Summary
  • Review All the Key Topics
  • Additional Practice for This Lesson’s Processes
  • Command References
  • Answers to Earlier Practice Problems

Lesson 32: Implementing IPv6 Addressing on Hosts

  • The Neighbor Discovery Protocol
  • Dynamic Configuration of Host IPv6 Settings
  • Troubleshooting IPv6 Addressing
  • Lesson Summary
  • Review All the Key Topics
  • Command References
Lesson 33: Implementing IPv6 Routing
  • Connected and Local IPv6 Routes
  • Static IPv6 Routes
  • Lesson Summary
  • Review All the Key Topics
  • Command References
Lesson 34: Device Management Protocols
  • System Message Logging (Syslog)
  • Network Time Protocol (NTP)
  • Analyzing Topology Using CDP and LLDP
  • Lesson Summary
  • Review All the Key Topics
  • Command References
Lesson 35: Device Security Features
  • Securing IOS Passwords
  • Cisco Device Hardening
  • Lesson Summary
  • Review All the Key Topics
  • Command References
Lesson 36: Managing IOS Files
  • Managing Cisco IOS Images and Upgrades
  • Password Recovery
  • Managing Configuration Files
  • Lesson Summary
  • Review All the Key Topics
  • Command References
Lesson 37: IOS License Management
  • IOS Packaging
  • IOS Software Activation with Universal Images
  • Managing Software Activation with Cisco License Manager
  • Lesson Summary
  • Review All the Key Topics
  • Command References
Lesson 38: Final Review
  • Advice About the Exam Event
  • Exam Review
Lesson 39: Appendix A: Numeric Reference Tables
Lesson 40: Appendix B: Practice for Lesson 14: Analyzing Classful IPv4 Networks
  • Practice Problems
  • Answers
Lesson 41: Appendix C: Practice for Lesson 15: Analyzing Subnet Masks
  • Mask Conversion Problems
  • Answers to Mask Conversion Problems
  • Mask Analysis Problems
  • Answers to Mask Analysis Problems
Lesson 42: Appendix D: Practice for Lesson 16: Analyzing Existing Subnets
  • Practice Problems
  • Answers
Lesson 43: Appendix E: Practice for Lesson 21: Subnet Design
  • Mask Design Practice Problems
  • Mask Design Answers
  • Practice Finding All Subnet IDs
Lesson 44: Appendix F: Practice for Lesson 22: Variable-Length Subnet Masks
  • Practice Problems
  • Answers
Lesson 45: Appendix G: Practice for Lesson 25: Basic IPv4 Access Control Lists
  • Practice Problems
  • Practice Building access-list Commands
  • Reverse Engineering from ACL to Address Range
  • Answers to Earlier Practice Problems
  • Answers: Practice Building access-list Commands
  • Answers: Reverse Engineering from ACL to Address Range
Lesson 46: Appendix H: Practice for Lesson 28: Fundamentals of IP Version 6
  • Address Abbreviating and Expanding Problems
  • Calculating the IPv6 Prefix Problems
  • Answers to Address Abbreviating and Expanding Problems
  • Answers to Calculating IPv6 Prefix Problems
Lesson 47: Appendix I: Practice for Lesson 30: Implementing IPv6 Addressing on Routers
  • EUI-64 and Solicited Node Multicast Problems
  • Answers to EUI-64 and Solicited Node Multicast Problems
Lesson 48: Appendix J: Classless Inter-domain Routing
  • Using CIDR Classless Prefixes
  • Understanding Subnetted CIDR Classless Prefixes
  • Challenges with CIDR Terminology and Processes
  • Review All the Key Topics
  • Answers to Earlier Practice Problems
  • Practice for Lesson 30: Implementing IPv6 Addressing on Routers
Lesson 49: Appendix K: Route Summarization
  • Manual Route Summarization Concepts
  • Choosing the Best Summary Routes
  • Exam Preparation Tasks
  • Review All the Key Topics
  • Answers to Earlier Practice Problems
  • Problem 1
  • Problem 2
  • Problem 3
  • Problem 4
Lesson 50: Appendix L: Implementing Point-to-Point WANs
  • Leased Line WANs with HDLC
  • Leased Line WANs with PPP
  • Troubleshooting Serial Links
  • Command References
Lesson 51: Appendix M: Topics from Previous Editions
  • Internal Processing on Cisco Switches
  • IOS Version and Other Reload Facts
  • Secondary IP Addressing
  • Internal Processing on Cisco Routers
  • Potential Routing Performance Issues
  • Cisco Router Fast Switching and CEF
  • OSPF Configuration
  • OSPF Single-Area Configuration
  • Configuring the OSPF Router ID
  • Miscellaneous OSPF Configuration Settings
  • Name Resolution with DNS
  • IOS Reorders ACEs
  • IOS Renumbers ACL Line Numbers, by 10s, at Reload
  • NAT Overload (PAT) on Consumer Routers
  • Dynamic Routes with OSPFv3
  • Comparing OSPF for IPv4 and IPv6
  • Verifying OSPFv3 Status and Routes
Lesson 52: Appendix N: Exam Topics Cross Reference
  • ICND1 100-105 Exam Topic Order
  • Book Lessons, with Exam Topics Covered in Each
  • CCNA R&S 200-125 Exam Topics
Cisco Certified Network Associate (CCNA) 100-105 Live Labs:
  • Performing Initial Device Configuration  
  • Troubleshooting Methodologies  
  • Configure, Verify, and Troubleshoot IPv4 Addressing and Subnetting  
  • Configure, Verify, and Troubleshoot IPv6 Addressing  
  • Configure and Verify Switching Concepts  
  • Interface Configuration and Cabling  
  • Configuring and Verifying VLANs  
  • Configure, Verify and Troubleshoot Interswitch Connectivity  
  • Configure, Verify and Troubleshoot Port Security  
  • Configure, Verify and Troubleshoot Inter-VLAN Routing  
  • Compare Static and Dynamic Routing  
  • Configure and verify RIPv2 for IPv4  
  • Configure and Verify DHCP and DNS  
  • Configuring and Verifying NTP Operation  
  • Configure and Verify Standard Access Lists 
  • Configure and Verify NAT  
  • Configure and Verify Device Management  
  • Device Maintenance Procedures  
  • Cisco IOS Troubleshooting Tools 
Cisco Certified Network Associate (CCNA) 200-105 Curriculum:
Lesson 1: Introduction
  • About the Exams
  • Book Features
  • Book Organization, Lessons, and Appendixes
  • Reference Information
  • PCPT Exam Databases with This Book
  • About Mind Maps
  • About Building Hands-On Skills
  • For More Information
Lesson 2: Your Study Plan
  • A Brief Perspective on Cisco Certification Exams
  • Five Study Plan Steps
  • Things to Do Before Starting the First Lesson
Lesson 3: Implementing Ethernet Virtual LANs
  • Virtual LAN Concepts
  • VLAN and VLAN Trunking Configuration and Verification
  • Lesson Summary
  • Review All the Key Topics
  • Command References
Lesson 4: Spanning Tree Protocol Concepts
  • Spanning Tree Protocol (IEEE 802.1D)
  • Rapid STP (IEEE 802.1w) Concepts
  • Optional STP Features
  • Lesson Summary
  • Review All the Key Topics
Lesson 5: Spanning Tree Protocol Implementation
  • Implementing STP
  • Implementing Optional STP Features
  • Implementing RSTP
  • Lesson Summary
  • Review All the Key Topics
  • Command References
Lesson 6: LAN Troubleshooting
  • Troubleshooting STP
  • Troubleshooting Layer 2 EtherChannel
  • Analyzing the Switch Data Plane Forwarding
  • Troubleshooting VLANs and VLAN Trunks
  • Lesson Summary
  • Review All the Key Topics
  • Command References
Lesson 7: VLAN Trunking Protocol
  • VLAN Trunking Protocol (VTP) Concepts
  • VTP Configuration and Verification
  • VTP Troubleshooting
  • Lesson Summary
  • Review All the Key Topics
  • Command References
Lesson 8: Miscellaneous LAN Topics
  • Securing Access with IEEE 802.1x
  • AAA Authentication
  • DHCP Snooping
  • Switch Stacking and Chassis Aggregation
  • Lesson Summary
  • Review All the Key Topics
Lesson 9: Understanding OSPF Concepts
  • Comparing Dynamic Routing Protocol Features
  • OSPF Concepts and Operation
  • OSPF Area Design
  • Lesson Summary
  • Review All the Key Topics
Lesson 10: Implementing OSPF for IPv4
  • Implementing Single-Area OSPFv2
  • Implementing Multiarea OSPFv2
  • Additional OSPF Features
  • Lesson Summary
  • Review All the Key Topics
  • Command References
Lesson 11: Understanding EIGRP Concepts
  • EIGRP and Distance Vector Routing Protocols
  • EIGRP Concepts and Operation
  • Lesson Summary
  • Review All the Key Topics
Lesson 12: Implementing EIGRP for IPv4
  • Core EIGRP Configuration and Verification
  • EIGRP Metrics, Successors, and Feasible Successors
  • Other EIGRP Configuration Settings
  • Lesson Summary
  • Review All the Key Topics
  • Command References
Lesson 13: Troubleshooting IPv4 Routing Protocols
  • Perspectives on Troubleshooting Routing Protocol Problems
  • Interfaces Enabled with a Routing Protocol
  • Neighbor Relationships
  • Lesson Summary
  • Review All the Key Topics
  • Command References
Lesson 14: Implementing External BGP
  • BGP Concepts
  • eBGP Configuration and Verification
  • Lesson Summary
  • Review All the Key Topics
  • Command References
Lesson 15: Implementing Point-to-Point WANs
  • Leased-Line WANs with HDLC
  • Leased-Line WANs with PPP
  • Troubleshooting Serial Links
  • Lesson Summary
  • Review All the Key Topics
  • Command References
Lesson 16: Private WANs with Ethernet and MPLS
  • Metro Ethernet
  • Multiprotocol Label Switching (MPLS)
  • Lesson Summary
  • Review All the Key Topics
Lesson 17: Private WANs with Internet VPN
  • Internet Access and Internet VPN Fundamentals
  • GRE Tunnels and DMVPN
  • PPP over Ethernet
  • Lesson Summary
  • Review All the Key Topics
  • Command References
Lesson 18: Basic IPv4 Access Control Lists
  • IPv4 Access Control List Basics
  • Standard Numbered IPv4 ACLs
  • Practice Applying Standard IP ACLs
  • Lesson Summary
  • Review All the Key Topics
  • Additional Practice for This Lesson’s Processes
  • Command References
  • Answers to Earlier Practice Problems
Lesson 19: Advanced IPv4 Access Control Lists
  • Extended Numbered IP Access Control Lists
  • Named ACLs and ACL Editing
  • Troubleshooting with IPv4 ACLs
  • Lesson Summary
  • Review All the Key Topics
  • Command References
  • Answers to Earlier Practice Problems
Lesson 20: Quality of Service (QoS)
  • Introduction to QoS
  • Classification and Marking
  • Congestion Management (Queuing)
  • Shaping and Policing
  • Congestion Avoidance
  • Lesson Summary
  • Review All the Key Topics
Lesson 21: IPv4 Routing in the LAN
  • VLAN Routing with Router 802.1Q Trunks
  • VLAN Routing with Layer 3 Switch SVIs
  • VLAN Routing with Layer 3 Switch Routed Ports
  • Lesson Summary
  • Review All the Key Topics
  • Command References
Lesson 22: Implementing HSRP for First-Hop Routing
  • FHRP and HSRP Concepts
  • Implementing HSRP
  • Troubleshooting HSRP
  • Lesson Summary
  • Review All the Key Topics
  • Command References
Lesson 23: Troubleshooting IPv4 Routing
  • Problems Between the Host and the Default Router
  • Problems with Routing Packets Between Routers
  • Lesson Summary
  • Review All the Key Topics
Lesson 24: IPv6 Routing Operation and Troubleshooting
  • Normal IPv6 Operation
  • Troubleshooting IPv6
  • Lesson Summary
  • Review All the Key Topics
  • Command References
Lesson 25: Implementing OSPF for IPv6
  • OSPFv3 for IPv6 Concepts
  • OSPFv3 Configuration
  • OSPFv3 Verification and Troubleshooting
  • Lesson Summary
  • Review All the Key Topics
  • Command References
Lesson 26: Implementing EIGRP for IPv6
  • EIGRP for IPv6 Configuration
  • EIGRP for IPv6 Verification and Troubleshooting
  • Lesson Summary
  • Review All the Key Topics
  • Command References
Lesson 27: IPv6 Access Control Lists
  • IPv6 Access Control List Basics
  • Configuring Standard IPv6 ACLs
  • Configuring Extended IPv6 ACLs
  • Other IPv6 ACL Topics
  • Lesson Summary
  • Review All the Key Topics
  • Command References
  • Answers to Earlier Practice Problems
Lesson 28: Network Management
  • Simple Network Management Protocol
  • IP Service Level Agreement
  • SPAN
  • Lesson Summary
  • Review All the Key Topics
  • Command References
Lesson 29: Cloud Computing
  • Cloud Computing Concepts
  • WAN Traffic Paths to Reach Cloud Services
  • Virtual Network Functions and Services
  • Lesson Summary
  • Review All the Key Topics
Lesson 30: SDN and Network Programmability
  • SDN and Network Programmability Basics
  • Examples of Network Programmability and SDN
  • Cisco APIC-EM Path Trace ACL Analysis Application
  • Lesson Summary
  • Review All the Key Topics
Lesson 31: Final Review
  • Advice About the Exam Event
  • Exam Review
Lesson 32: Appendix A: Numeric Reference Tables
Lesson 33: Appendix B: CCNA ICND2 200-105 Exam Updates
  • Always Get the Latest at the Book’s Product Page
  • Technical Content
  • The APIC-EM Path Trace ACL Analysis Tool
Lesson 34: Appendix C: Practice for Chapter 16: Basic IPv4 Access Control Lists
  • Practice Problems
  • Answers to Earlier Practice Problems
Lesson 35: Appendix D: Learning IPv4 Routes with RIPv2
  • RIP and Routing Protocol Concepts
  • Core RIPv2 Configuration and Verification
  • Optional RIPv2 Configuration and Verification
  • Troubleshooting RIPv2
  • Review All the Key Topics
  • Command References
Lesson 36: Appendix E: Understanding Frame Relay Concepts
  • Frame Relay Overview
  • Frame Relay Addressing
  • Network Layer Addressing with Frame Relay
  • Review All the Key Topics
Lesson 37: Appendix F: Implementing Frame Relay
  • Frame Relay Configuration and Verification
  • Frame Relay Troubleshooting
  • Review All the Key Topics
  • Command Reference to Check Your Memory
Lesson 38: Appendix G: IPv4 Troubleshooting Tools
  • “Do I Know This Already?” Quiz
  • Problem Isolation Using the ping Command
  • Problem Isolation Using the traceroute Command
  • Telnet and SSH
  • Review All the Key Topics
Lesson 39: Appendix H: Topics from Previous Editions
  • Dial Access with Modems and ISDN
  • Gateway Load Balancing Protocol (GLBP)
  • HSRP Tracking
  • (OSPFv2) Link-State Advertisements
  • (OSPFv3) Link-State Advertisements
  • IPv6 Routing Protocols as Discussed in This Book
Lesson 40: Appendix I: Exam Topic Cross Reference
  • ICND2 200-105 Exam Topics in Numeric Order
  • Mapping of Book Lessons to ICND2 200-105 Exam Topics
  • CCNA R&S Exam Topics with ICND2 Subset Noted
Cisco Certified Network Associate (CCNA) 200-105 Live Labs:
  • Configure, Verify, and Troubleshoot VLANs  
  • Configure, Verify, and Troubleshoot Interswitch Connectivity  
  • Configure, Verify, and Troubleshoot Spanning Tree Protocols  
  • Configure, Verify, and Troubleshoot STP Related Features  
  • Configure, Verify, and Troubleshoot EtherChannel  
  • Configure, Verify, and Troubleshoot Inter-VLAN Routing  
  • Configure, Verify, and Troubleshoot Single Area OSPFv2 for IPv4  
  • Configure, Verify, and Troubleshoot Multi Area OSPFv2 for IPv4  
  • Configure, Verify, and Troubleshoot Single Area OSPFv3 for IPv6  
  • Configure, Verify, and Troubleshoot Multi Area OSPFv3 for IPv6  
  • Configure and Verify EIGRP for IPv4  
  • Configure and Verify EIGRP for IPv6  
  • Configure and Verify PPP on WAN Interfaces  
  • Configure and Verify PPPoE Client Side Interfaces  
  • Configure, Verify, and Troubleshoot GRE Tunnel Connectivity
  • Configure and Verify Basic HSRP
  • Configure and Verify IPv4 and IPv6 Access Lists for Traffic Filtering
  • Configure and Verify Device-Monitoring Protocols
  • Troubleshoot Network Connectivity Issues Using ICMP Echo-Based IP SLA
  • Troubleshoot and Resolve problems using Local SPAN
  • Troubleshoot Basic Layer 3 End-to-End Connectivity Issues
Cisco 300-101 ROUTE - Implementing Cisco IP Routing Curriculum:
Lesson 1: CCNP Routing and Switching ROUTE 300-101 Official Cert Guide
Lesson 2: Introduction
  • The CCNP ROUTE Exam
  • CCNP ROUTE 300-101 Official Cert Guide
Lesson 3: Characteristics of Routing Protocols
  • Routing Protocol Fundamentals
  • Network Technology Fundamentals
  • TCP/IP Fundamentals
  • Network Migration Strategies
  • Exam Preparation Tasks
Lesson 4: Remote Site Connectivity
  • Remote Connectivity Overview
  • MPLS VPN
  • GRE
  • DMVPN
  • Multipoint GRE
  • NHRP
  • IPsec
  • Exam Preparation Tasks
Lesson 5: IPv6 Review and RIPng
  • Introduction to IP Version 6 Addressing
  • Global Unicast Addressing, Routing, and Subnetting
  • IPv6 Global Unicast Addresses Assignment
  • Survey of IPv6 Addressing
  • Configuring IPv6 Addresses on Cisco Routers
  • RIP Next Generation (RIPng)
  • Exam Preparation Tasks
Lesson 6: Fundamental EIGRP Concepts
  • EIGRP Fundamentals
  • EIGRP Neighborships
  • Neighborship over WANs
  • Exam Preparation Tasks
Lesson 7: Advanced EIGRP Concepts
  • Building the EIGRP Topology Table
  • Building the IP Routing Table
  • Optimizing EIGRP Convergence
  • Route Filtering
  • Default Routes
  • Exam Preparation Tasks
Lesson 8: EIGRP for IPv6 and Named EIGRP
  • IPv6 Overview
  • EIGRP for IPv6
  • Named EIGRP
  • Exam Preparation Tasks
Lesson 9: Fundamental OSPF Concepts
  • OSPF Review
  • OSPF Neighbors and Adjacencies on LANs
  • OSPF Neighbors and Adjacencies on WANs
  • Virtual Links
  • Exam Preparation Tasks
Lesson 10: The OSPF Link-State Database
  • LSAs and the OSPF Link-State Database
  • The Database Exchange Process
  • Choosing the Best OSPF Routes
  • Exam Preparation Tasks
Lesson 11: Advanced OSPF Concepts
  • Route Filtering
  • Route Summarization
  • Default Routes and Stub Areas
  • OSPF Version 3
  • Exam Preparation Tasks
Lesson 12: Route Redistribution
  • Route Redistribution Basics
  • Redistribution into EIGRP
  • Redistribution into OSPF
  • Redistribution with Route Maps and Distribute Lists
  • Issues with Multiple Redistribution Points
  • Exam Preparation Tasks
Lesson 13: Route Selection
  • Cisco Express Forwarding
  • Policy-Based Routing
  • IP Service-Level Agreement
  • VRF-Lite
  • Exam Preparation Tasks
Lesson 14: Fundamentals of Internet Connectivity
  • Provider-Assigned IPv4 Addresses
  • NAT
  • Exam Preparation Tasks
Lesson 15: Fundamental BGP Concepts
  • The Basics of Internet Routing and Addressing
  • Introduction to BGP
  • Outbound Routing Toward the Internet
  • External BGP for Enterprises
  • Verifying the BGP Table
  • Injecting Routes into BGP for Advertisement to the ISPs
  • Exam Preparation Tasks
Lesson 16: Advanced BGP Concepts
  • Internal BGP Between Internet-Connected Routers
  • Avoiding Routing Loops When Forwarding Toward the Internet
  • Route Filtering and Clearing BGP Peers
  • BGP Path Attributes and Best-Path Algorithm
  • Influencing an Enterprise's Outbound Routes
  • Influencing an Enterprise's Inbound Routes with MED
  • Exam Preparation Tasks
Lesson 17: IPv6 Internet Connectivity
  • IPv6 Internet Connections
  • BGP Support for IPv6
  • Exam Preparation Tasks
Lesson 18: Fundamental Router Security Concepts
  • Elements of a Router Security Policy
  • Access Control Lists
  • Management Plane Security
  • Exam Preparation Tasks
Lesson 19: Routing Protocol Authentication
  • Authentication Methods
  • EIGRP Authentication
  • OSPF Authentication
  • BGP Authentication
  • Exam Preparation Tasks
Lesson 20: Appendix A: Conversion Tables
Lesson 21: Appendix B: Glossary
Cisco 300-101 ROUTE  Practice Lab:
  • Configure and verify PPP
  • Configure and verify IPv4 addressing and subnetting
  • Configure and verify static and default routing
  • Configure and verify VRF lite
  • Route redistribution and filtering techniques
  • EIGRP Route summarization
  • OSPF Route summarization
  • Configure and verify policy based routing
  • Configure and verify RIPng
  • Configure and verify EIGRP
  • Configure and verify EIGRP for IPv6
  • Configure and verify OSPF
  • Configure and verify OSPF for IPv6
  • Configure and verify BGP
  • Configure and verify BGP for IPv6
  • Configure and verify GRE
  • Configure device management and access control
  • Configure and verify router security features
  • Configuring network services
  • Configure and verify IPv4 Network Address Translation
  • Configure and verify IP SLA
  • Configure and verify tracking objects
Cisco 300-115 SWITCH - Implementing Cisco IP Switched Networks​ Curriculum:
Lesson 1: CCNP Routing and Switching SWITCH 300-115 Official Cert Guide
Lesson 2: Introduction
  • The CCNP SWITCH Exam
  • CCNP SWITCH 300-115 Official Certification Guide
Lesson 3: Enterprise Campus Network Design
  • Hierarchical Network Design
  • Modular Network Design
  • Exam Preparation Tasks
Lesson 4: Switch Operation
  • Layer 2 Switch Operation
  • Multilayer Switch Operation
  • Tables Used in Switching
  • Managing Switching Tables
  • Exam Preparation Tasks
Lesson 5: Switch Port Configuration
  • Ethernet Concepts
  • Connecting Switches and Devices
  • Switch Port Configuration
  • Discovering Connected Devices
  • Using Power over Ethernet
  • Exam Preparation Tasks
Lesson 6: VLANs and Trunks
  • Virtual LANs
  • VLAN Trunks
  • VLAN Trunk Configuration
  • Troubleshooting VLANs and Trunks
  • Voice VLANs
  • Exam Preparation Tasks
Lesson 7: VLAN Trunking Protocol
  • VLAN Trunking Protocol
  • VTP Configuration
  • VTP Pruning
  • Troubleshooting VTP
  • Exam Preparation Tasks
Lesson 8: Traditional Spanning Tree Protocol
  • IEEE 802.1D Overview
  • Types of STP
  • Exam Preparation Tasks
Lesson 9: Spanning-Tree Configuration
  • STP Root Bridge
  • Spanning-Tree Customization
  • Tuning Spanning-Tree Convergence
  • Redundant Link Convergence
  • Exam Preparation Tasks
Lesson 10: Protecting the Spanning Tree Protocol Topology
  • Protecting Against Unexpected BPDUs
  • Protecting Against Sudden Loss of BPDUs
  • Using BPDU Filtering to Disable STP on a Port
  • Exam Preparation Tasks
Lesson 11: Advanced Spanning Tree Protocol
  • Rapid Spanning Tree Protocol
  • Multiple Spanning Tree Protocol
  • Exam Preparation Tasks
Lesson 12: Aggregating Switch Links
  • Switch Port Aggregation with EtherChannel
  • EtherChannel Negotiation Protocols
  • EtherChannel Configuration
  • Exam Preparation Tasks
Lesson 13: Multilayer Switching
  • Inter-VLAN Routing
  • Verifying Multilayer Switching
  • Exam Preparation Tasks
Lesson 14: Configuring DHCP
  • Using DHCP with a Multilayer Switch
  • Configuring DHCP to Support IPv6
  • Exam Preparation Tasks
Lesson 15: Logging Switch Activity
  • Logging System
  • Syslog Messages
  • Adding Time Stamps to Syslog Messages
  • Exam Preparation Tasks
Lesson 16: Managing Switches with SNMP
  • SNMP Overview
  • Configuring SNMP
  • Exam Preparation Tasks
Lesson 17: Monitoring Performance with IP SLA
  • IP SLA Overview
  • Configuring IP SLA
  • Using IP SLA
  • Exam Preparation Tasks
Lesson 18: Using Port Mirroring to Monitor Traffic
  • Switched Port Analyzer (SPAN)
  • Using Local SPAN
  • Remote SPAN
  • Exam Preparation Tasks
Lesson 19: Understanding High Availability
  • Leveraging Logical Switches
  • Supervisor and Route Processor Redundancy
  • Exam Preparation Tasks
Lesson 20: Layer 3 High Availability
  • Router Redundancy
  • Packet-Forwarding Review
  • Hot Standby Router Protocol
  • Virtual Router Redundancy Protocol
  • Gateway Load Balancing Protocol
  • Exam Preparation Tasks
Lesson 21: Securing Switch Access
  • Port Security
  • Port-Based Authentication
  • Using Storm Control
  • Best Practices for Securing Switches
  • Exam Preparation Tasks
Lesson 22: Securing VLANs
  • VLAN Access Lists
  • Private VLANs
  • Securing VLAN Trunks
  • Exam Preparation Tasks
Lesson 23: Preventing Spoofing Attacks
  • Exam Preparation Tasks
Lesson 24: Managing Switch Users
  • Authentication, Authorization, and Accounting (AAA)
  • Configuring Authentication
  • Configuring Authorization
  • Exam Preparation Tasks
Lesson 25: Appendix: Glossary
Cisco 300-115 SWITCH Practice Lab:
  • Configure and verify switch administration
  • Configure and verify Layer 2 protocols
  • Configure and verify VLANs and Trunks
  • Configure and verify EtherChannels
  • Configure SPAN ports
  • Configure and verify switch security features
  • Configure and verify first-hop redundancy protocols
  • Spanning tree
  • Advanced Spanning tree
  • Protecting Spanning tree
  • Multi Layer Switching
  • Configuring VACLs
Cisco 300-135 TSHOOT - Troubleshooting and Maintaining Cisco IP Networks Curriculum:
Lesson 1: CCNP Routing and Switching TSHOOT 300-135 Official Cert Guide
Lesson 2: Introduction
Lesson 3: Introduction to Troubleshooting and Network Maintenance
  • Introduction to Troubleshooting
  • Popular Troubleshooting Methods
  • Introduction to Network Maintenance
  • Common Maintenance Procedures
  • The Troubleshooting and Network Maintenance Relationship
  • Exam Preparation Tasks
Lesson 4: Troubleshooting and Maintenance Tools
  • The Troubleshooting and Network Maintenance Toolkit
  • Using Cisco IOS to Verify and Define the Problem
  • Using Cisco IOS to Collect Information
  • Collecting Information in Transit
  • Using Tools to Document a Network
  • Exam Preparation Tasks
Lesson 5: Troubleshooting Device Performance
  • Troubleshooting Switch Performance Issues
  • Troubleshooting Router Performance Issues
  • Exam Preparation Tasks
Lesson 6: Troubleshooting Layer 2 Trunks, VTP, and VLANs
  • Frame-Forwarding Process
  • Troubleshooting Trunks
  • Troubleshooting VTP
  • Troubleshooting VLANs
  • The MAC Address Table
  • Layer 2 Trouble Tickets
  • Exam Preparation Tasks
Lesson 7: Troubleshooting STP and Layer 2 EtherChannel
  • Spanning Tree Protocol Overview
  • Collecting Information About an STP Topology
  • STP Troubleshooting Issues
  • Troubleshooting STP Features
  • STP Trouble Tickets
  • Troubleshooting Layer 2 EtherChannel
  • EtherChannel Trouble Tickets
  • Exam Preparation Tasks
Lesson 8: Troubleshooting Inter-VLAN Routing and Layer 3 EtherChannels
  • Troubleshooting a Router-on-a-Trunk/Stick
  • Router-on-a-Trunk/Stick Trouble Tickets
  • Troubleshooting Switched Virtual Interfaces
  • SVI Trouble Tickets
  • Troubleshooting Routed Ports
  • Routed Ports Trouble Tickets
  • Troubleshooting Layer 3 EtherChannel
  • Layer 3 EtherChannel Trouble Tickets
  • Exam Preparation Tasks
Lesson 9: Troubleshooting Switch Security Features
  • Troubleshooting Port Security
  • Port Security Trouble Tickets
  • Troubleshooting Spoof-Prevention Features
  • Spoof-Prevention Features Trouble Tickets
  • Troubleshooting Access Control
  • Exam Preparation Tasks
Lesson 10: Troubleshooting First-Hop Redundancy Protocols
  • Troubleshooting HSRP
  • HSRP Trouble Tickets
  • Troubleshooting VRRP
  • VRRP Trouble Tickets
  • Troubleshooting GLBP
  • GLBP Trouble Tickets
  • Comparing HSRP, VRRP, and GLBP
  • Exam Preparation Tasks
Lesson 11: Troubleshooting IPv4 Addressing and Addressing Technologies
  • Troubleshooting IPv4 Addressing
  • Troubleshooting DHCP for IPv4
  • Troubleshooting NAT
  • IPv4 Addressing and Addressing Technologies Trouble Tickets
  • Exam Preparation Tasks
Lesson 12: Troubleshooting IPv6 Addressing and Addressing Technologies
  • Troubleshooting IPv6 Addressing
  • Troubleshooting IPv6 Address Assignment
  • IPv6 Addressing Trouble Tickets
  • Exam Preparation Tasks
Lesson 13: Troubleshooting IPv4 and IPv6 ACLs and Prefix Lists
  • Troubleshooting IPv4 ACLs
  • IPv4 ACL Trouble Tickets
  • Troubleshooting IPv6 ACLs
  • IPv6 ACL Trouble Tickets
  • Troubleshooting Prefix Lists
  • Prefix List Trouble Tickets
  • Exam Preparation Tasks
Lesson 14: Troubleshooting Basic IPv4/IPv6 Routing and GRE Tunnels
  • Packet-Forwarding Process
  • Troubleshooting Routing Information Sources
  • Troubleshooting Static Routes
  • Static Routing Trouble Tickets
  • Troubleshooting GRE Tunnels
  • Exam Preparation Tasks
Lesson 15: Troubleshooting RIPv2 and RIPng
  • Troubleshooting RIPv2
  • Troubleshooting RIPng
  • RIPv2 and RIPng Trouble Tickets
  • Exam Preparation Tasks
Lesson 16: Troubleshooting EIGRP
  • Troubleshooting EIGRP for IPv4
  • EIGRP for IPv4 Trouble Tickets
  • Troubleshooting EIGRP for IPv6
  • EIGRP for IPv6 Trouble Tickets
  • Troubleshooting Named EIGRP Configurations
  • Named EIGRP Trouble Tickets
  • Exam Preparation Tasks
Lesson 17: Troubleshooting OSPF
  • Troubleshooting OSPFv2
  • OSPFv2 Trouble Tickets
  • Troubleshooting OSPFv3 for IPv6
  • OSPFv3 Trouble Tickets
  • Troubleshoot OSPFv3 Address Families
  • OSPFv3 AF Trouble Tickets
  • Exam Preparation Tasks
Lesson 18: Troubleshooting Route Maps and Policy-Based Routing
  • Troubleshooting Route Maps
  • Troubleshooting Policy-Based Routing
  • Policy-Based Routing Trouble Tickets
  • Exam Preparation Tasks
Lesson 19: Troubleshooting Redistribution
  • Troubleshooting IPv4 and IPv6 Redistribution
  • Redistribution Trouble Tickets
  • Troubleshooting Advanced Redistribution Issues
  • Exam Preparation Tasks
Lesson 20: Troubleshooting BGP
  • Troubleshooting BGP Neighbor Adjacencies
  • Troubleshooting BGP Routes
  • Troubleshooting BGP Path Selection
  • Troubleshooting BGP for IPv6
  • BGP Trouble Tickets
  • MP-BGP Trouble Tickets
  • Exam Preparation Tasks
Lesson 21: Troubleshooting Management Protocols and Tools
  • Management Protocols Troubleshooting
  • Management Tools Troubleshooting
  • Management Protocols and Tools Trouble Tickets
  • Exam Preparation Tasks
Lesson 22: Troubleshooting Management Access
  • Console and vty Access Troubleshooting
  • Cisco IOS AAA Troubleshooting
  • Management Access Trouble Tickets
  • Exam Preparation Tasks
Lesson 23: Additional Trouble Tickets
  • Introduction
  • Trouble Ticket 1
  • Suggested Solution
  • Trouble Ticket 2
  • Suggested Solution
  • Trouble Ticket 3
  • Suggested Solution
  • Trouble Ticket 4
  • Issue 1: Suggested Solution
  • Issue 2: Suggested Solution
  • Issue 3: Suggested Solution
  • Issue 4: Suggested Solution
  • Trouble Ticket 5
  • Suggested Solution
  • Trouble Ticket 6
  • Suggested Solution
  • Trouble Ticket 7
  • Issue 1: Forgotten Enable Secret Password
  • Issue 1: Suggested Solution
  • Issue 2: An exec-timeout Parameter Set Too Low
  • Issue 2: Suggested Solution
  • Issue 3: ACL Misconfiguration
  • Issue 3: Suggested Solution
  • Trouble Ticket 8
  • Suggested Solution
  • Trouble Ticket 9
  • Issue 1: Adjacency Between Routers R1 and R2
  • Issue 1: Suggested Solution
  • Issue 2: Adjacency Between Routers R2 and BB2
  • Issue 2: Suggested Solution
  • Issue 3: Adjacency Between Routers BB1 and BB2
  • Issue 3: Suggested Solution
  • Trouble Ticket 10
  • Issue 1: Router R2 Not Load Balancing Between Routers BB1 and BB2
  • Issue 1: Suggested Solution
  • Issue 2: Backbone Routes Not Being Suppressed
  • Issue 2: Suggested Solution
Lesson 24: Appendix: Glossary
Cisco 300-135 TSHOOT Pratice Lab:
  • Troubleshooting and maintenance tools
  • Troubleshooting PLABS set 1
  • Troubleshooting PLABS set 2
  • Troubleshooting PLABS set 3
  • Troubleshooting PLABS set 4
  • Troubleshooting PLABS set 5
  • Troubleshooting PLABS set 6
  • Troubleshooting PLABS set 7
  • Troubleshooting PLABS set 8
  • Troubleshooting PLABS set 9 IPv6
  • Troubleshooting PLABS set 10 IPv6
  • Troubleshooting PLABS set 11 IPv6

Certification(s):

This course prepares students to take the CompTIA A+ 220-901 & 220-902, N10-006: Network+, Cisco CCNA 100-105 and 200-105, and Cisco 300-115 SWITCH, 330-135 TSHOOT, and 300-101 ROUTE certification exams.


System Requirements:

Internet Connectivity Requirements:
  • Cable and DSL internet connections are recommended.

Hardware Requirements:
  • Minimum Pentium 400 Mhz CPU or G3 Macintosh. 1 GHz or greater CPU recommended.
  • 256MB RAM minimum. 1 GB RAM recommended.
  • 800x600 video resolution minimum. 1025x768 recommended.
  • Speakers/Headphones to listen to Dialogue steaming audio sessions.
  • A microphone to speak in Dialogue streaming audio sessions.
Operating System Requirements:
  • Windows Vista, 7, 8, 8.1, 9, 10
  • Mac OSX 10 or higher.
  • OpenSUSE Linux 9.2 or higher.
Web Browser Requirements:
  • Google Chrome is recommended.
  • Firefox 13.x or greater.
  • Internet Explorer 6.x or greater.
  • Safari 3.2.2 or greater.
Software Requirements:
  • Adobe Flash Player 6 or greater.
  • Oracle Java 7 or greater.
  • Adobe Reader 7 or greater.
Web Browser Settings:
  • Accept Cookies
  • Disable Pop-up Blocker.


**Outlines are subject to change, as courses and materials are updated.**