Administrative Medical Assistant Career Prep Master

1145 Hours / 12 Months / Self-Paced
Retail Cost: $4,885.00

Course Overview:

Administrative Medical Assisting is one of the fastest growing careers in the health care industry today. The need for professionals that understand how to utilize computerized medical office software and perform administrative office procedures is growing substantially. Physician practices, hospitals, chiropractic practices, and other health care providers all depend on administrative professionals for day-to-day-support. In the Administrative Medical Assistant course you will learn medical terminology, patient confidentiality, scheduling, customer service, basic patient documentation, and basic billing as well as other administrative duties required by front office personnel. 

With the move to electronic medical records and other computer-based health information systems, medical offices and healthcare agencies are in need of administrative professionals who can navigate these complex systems.  This course will prepare students to become Certified Electronic Health Records Specialists and join the growing ranks of this new allied health field.  This course will provide a comprehensive education in all aspects of electronic health records, including implementing electronic systems, managing systems, troubleshooting, entering and retrieving patient information, maintaining patient confidentiality, and other topics associated with electronic health records and computer-based health information systems.  Through a variety of learning activities, including practice in a simulated electronic records system, students will learn the skills necessary to become an Electronic Health Records Specialist.

Learn and recognize word roots, prefixes, and suffixes used in medical language today. Learn how to combine words to create meaningful medical conditions as well as comprehend their definition and know the correct spelling. In this medical terminology course you will learn medical terms related to all major body systems. Medical terms are introduced in the context of human anatomy and physiology to help you understand exactly what they mean. You will practice defining and understanding medical terms using case studies, vignettes, and activities.

With the Medical Billing program, you will gain the skills you need to enter one of the fastest-growing fields in allied health as a medical billing specialist. In this program, you will gain hands-on, practical experience working with the main coding manuals in the field, the ICD-9-CM and the CPT. In addition, you will be introduced to the new ICD-10-CM diagnosis coding system. You will also master the legal, ethical, and regulatory concepts that are central to this field.

Medical Coding is one of the fastest growing careers in the health care industry today. The need for professionals that understand how to code health care services and procedures for third party insurance reimbursement is growing substantially. Physician practices, hospitals, pharmacies, long-term care facilities, chiropractic practices, physical therapy practices and other health care providers all depend on medical billing and coding for insurance carrier reimbursement. This Medical Coding course is practical and shows you exactly how to code using all of today's coding systems by providing an in-depth introduction to essential coding concepts. In addition to coverage of reimbursement, ICD-9-CM, CPT, HCPCS, and inpatient coding, this course offers complete coverage of the ICD-10-CM diagnosis coding system.

About ProTrain:

ProTrain is committed to offering world class interactive online courses that provide training and learning support for the student in a number of ways during their experience. The ProTrain course structure has been developed to provide activities to guide students throughout the entire process of learning. Learning activities include hands-on assignments that allow students to use what they are learning to allow better transferable skills within their work environments; and collaborative assignments, like wikis and discussion groups that allow them to share what they have learned with others in the same course.

While a student learns, they are not alone. Each student will receive guidance and support from his or her assigned Training Assessment Manager (TAM) and Student Services Specialist (SSS) representative. In addition, we will offer live monthly webinars and feedback sessions for various subject categories. Throughout the entire course, students are monitored by the SSS representative using progress reporting from the ProTrain Registration System (PRS). 

ProTrain will provide students who successfully complete their online certification programs and pass their industry level certification exams the access to the new ProTrain Education-2-Employment Career Tracker system. The Career Tracker will allow our students who pass exams to load their own resumes at no additional cost, and letting industry employers find their talent through the same database.

Curriculum Developer Biography:

Willow Nolland is an expert in education and eLearning, with more than ten years of experience in curriculum development and instructional design. She has worked in higher education for over twelve years, and has developed numerous courses and has been involved in curriculum development across disciplines. She has experience with academic program development and coordination, curriculum development, student learning outcomes, educational partnerships, and student development. In addition, she has developed and administered professional development programs for various groups, including teachers, counselors, healthcare workers and members of private industry. She is a certified Quality Matters Reviewer and has taken graduate courses in online course development. She designs and teaches online courses at the college level and is proficient in a variety of course management systems. She has helped educators redesign their courses to transition them from a face-to-face format to an online format, and has provided course editing assistance to others. As a freelance instructional designer and curriculum developer, her projects have included course editing and redesign of online continuing education courses for nurses, CEU curriculum development for healthcare workers and teachers, and course review and editing for various colleges and universities.

Course Outline:

Administrative Medical Assistant Career Prep Curriculum:

Lesson 1: Introduction to the Medical Assisting Profession

Lesson 2: Administrative Responsibilities of the Medical Assistant

Lesson 3: Responding to Emergencies in the Medical Office

Lesson 4: Practice Finances and Management of the Medical Office

Lesson 5: Career Strategies

Certified Electronic Health Records Specialist Career Prep Curriculum:

Lesson 1: Introduction to Electronic Health Records

Lesson 2: Implementing Electronic Health Records

Lesson 3: Record Content and Patient Management

Lesson 4: Examinations and Treatment

Lesson 5: Patient Communications

Lesson 6: Coding, Billing, and Practice Reports

Lesson 7: Research, Registries, and Reportable Events

Lesson 8: Personal Health Records and Clinical Care Records

Medical Terminology Career Prep Curriculum:
  1. Introduction to Medical Terminology, The Human Body in Health and Disease, Word Part Review
  2. Skeletal and Muscular System 
  3. Cardiovascular System 
  4. Lymphatic and Immune System
  5. Respiratory System
  6. Digestive System
  7. Urinary System
  8. Nervous System and Special Senses: Eyes and Ears
  9. Integumentary System
  10. Endocrine System
  11. Reproductive System
  12. Diagnostic Procedures, Nuclear Medicine, and Pharmacology
Medical Billing and Coding Career Prep Curriculum:
Medical Billing
  1. Role of the Insurance Specialist
  2. Compliance, Privacy, Fraud and Abuse in Insurance Billing
  3. Basics of Health Insurance
  4. Medical Documentation and the Electronic Health Record
  5. Diagnostic Coding
  6. Procedural Coding
  7. The Paper Claim CMS-1500
  8. The Electronic Claim
  9. Receiving Payments and Insurance Problem Solving
  10. Office and Insurance Collection Strategies
  11. The Blue Plans, Private Insurance, and Managed Care Plans
  12. Medicare
  13. Medicaid and Other State Programs
  14. TRICARE and Veterans’ Healthcare
  15. Worker’s Compensation
  16. Disability Income Insurance and Disability Benefit Programs
  17. Hospital Billing
  18. Seeking a Job and Attaining Professional Advancement
Medical Coding
  1. Reimbursement, HIPAA & Compliance Overview of ICD-10-CM & ICD-9-CM
  2. ICD-10-CM Outpatient coding and Reporting Guidelines Using ICD-10-CM
  3. Chapter Specific Guidelines for ICD-10-CM (Chapters 1-10)
  4. Chapter Specific Guidelines for ICD-10-CM (Chapters 11-14)
  5. Chapter Specific Guidelines for ICD-10-CM (Chapters 15-21)
  6. An Overview of ICD-9-CM Outpatient coding and Reporting Guidelines Using ICD-9-CM
  7. Chapter Specific Guidelines for ICD-9CM (Chapters 1-8)
  8. Chapter Specific Guidelines for ICD—9-CM (Chapters 9-17)
  9. Introduction to CPT and Level II National Codes (HCPCS) Modifiers
  10. Evaluation and Management (E/M) Services
  11. Anesthesia Surgery Guidelines and General Surgery
  12. Integumentary & Muscular Systems
  13. Respiratory & Cardiovascular Systems
  14. Hemic, Lymphatic, Mediastinum, and Diaphragm Digestive System
  15. Urinary and Male Genital Systems
  16. Reproductive, Intersex Surgery, Female Genital System and Maternity Care and Delivery
  17. Endocrine and Nervous Systems
  18. Eye Ocular, Adnexa, Auditory and Operating Microscope
  19. Radiology Pathology/Laboratory
  20. Medicine


All necessary materials are included.


This course prepares the student to take the National Healthcareer Association Medical Administrative Assistant certification exam, the National Healthcareer Association Electronic Health Record Specialist (CEHRS) certification exam, and the National Healthcareer Association Certified Billing and Coding Specialist (CBCS) certification exam.

System Requirements:

Internet Connectivity Requirements:
  • Cable and DSL internet connections are recommended.

Hardware Requirements:
  • Minimum Pentium 400 Mhz CPU or G3 Macintosh. 1 GHz or greater CPU recommended.
  • 256MB RAM minimum. 1 GB RAM recommended.
  • 800x600 video resolution minimum. 1025x768 recommended.
  • Speakers/Headphones to listen to Dialogue steaming audio sessions.
  • A microphone to speak in Dialogue streaming audio sessions.
Operating System Requirements:
  • Windows Vista, 7, 8, 8.1, 9, 10
  • Mac OSX 10 or higher.
  • OpenSUSE Linux 9.2 or higher.
Web Browser Requirements:
  • Google Chrome is recommended.
  • Firefox 13.x or greater.
  • Internet Explorer 6.x or greater.
  • Safari 3.2.2 or greater.
Software Requirements:
  • Adobe Flash Player 6 or greater.
  • Oracle Java 7 or greater.
  • Adobe Reader 7 or greater.
Web Browser Settings:
  • Accept Cookies
  • Disable Pop-up Blocker.

**Outlines are subject to change, as courses and materials are updated.**